NetSuite recognized as CRM market leader by CRM Magazine

September 1, 2004. NetSuite today announced that CRM Magazine has recognized NetSuite as a CRM Market Leader in the SMB suite CRM category for 2004.

CRM Magazine today revealed the winners of its 2004 CRM Leaders awards during DCI's Customer Relationship Management Conference & Exposition in San Francisco. NetSuite's award-winning products include NetSuite, NetSuite Small Business, NetCRM, NetERP and NetCommerce.

"NetSuite has enjoyed explosive growth among customers seeking CRM linked with back-office integration capabilities," said Ginger Conlon, editor-in-chief of CRM Magazine. "It is a one of a kind company that has delivered a full-featured CRM suite that instantly ties into ERP and e-commerce to the small and midsized market. It deserves being named CRM Market Leader in this space."

"CRM Magazine is recognized as one of the most trusted journals in the industry, and it is a great honor that they have named NetSuite the 2004 Market Leader," said Zach Nelson, CEO of NetSuite. "This accolade is another indication that the CRM applications are maturing from simple forecasting tools to real business applications that span order management, e-commerce and back-office functionality."

According to CRM Magazine, CRM Market Leaders recognizes the top five vendors in eight categories based on a combination of weighted criteria, including revenues and revenue growth, market share, reputation for customer satisfaction, and depth of functionality. Additionally, they examined how else these companies had excelled this past year within their specific categories.

NetSuite enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfillment; inventory management; finance; e-commerce and Web site management; and employee productivity.

NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.

To learn more about why NetSuite is a CRM Market Leader, please click here.

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